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Pricing

Simple, easy to understand, flexible

Our pricing plan has a simple, easy to understand pricing structure that will not confuse or trap you . It will allow you to seamlessly expand, and to understand how it affects your bottom line. And because we are open source, you can always take your data with you.
COMMUNITY
STARTER
  • Support Channel
    Github
     
  •  
     
    Support Coverage
    Rely on Community
     
  • SLA
    None
     
Free
ENTERPRISE
BRONZE
  • Support Channel
    Email & via Website
     
  •  
    Support Coverage
    Concordant core features only
     
     
  • SLA
    5x8
    2 business days to respond
Upon Request
ENTERPRISE
GOLD
  • Support Channel
    Private Slack & Web conference
  • Support Coverage
    Concordant core features
    Dedicated support for Developers
    and DevOps
  • SLA
    5x8
    1 business day to respond
Upon Request
ENTERPRISE
PLATINUM
  • Support Channel
    Private Slack & Web conference
  • Support Coverage
    Concordant core features
    Dedicated support for Developers
    and DevOps
  • SLA
    24x7
    3 business hours to respond
Upon Request

Support

We offer a Community Edition, which is free of charge, and allows you to test the software — no strings attached. Concordant open source, and our company encourages supported by the community. Customers are able to run commercial applications using the Community Edition, but functionality is basic.

You may easily upgrade to the Enterprise Edition, which includes advanced functionality, such as advanced queries, statistics, authentication, etc., by subscribing to a support package.
Our support packages have Service Level Agreement that differ by the response times, help desk hours of operation and method of communication. A summary of the type of support packages available and the SLA terms is shown above. Pricing for the Enterprise versions are available upon request.

Hosting

Concordant can be hosted anywhere: on a customer’s own premises or on any cloud provider, such as Amazon AWS, Google Cloud or Microsoft Azure. If you prefer to host on a cloud provider, you may either contract with the third-party provider and manage the service yourself; alternatively, Concordant can manage the service for you and provide hassle-free operation. The cost of this service is a percentage of the cloud provider’s monthly hosting fee.

If you wish to extend your infrastructure out to the edge, using our Concordant Point of Presence (C-PoP) modules, our software runs on a variety of hardware platforms (e.g., Raspberry Pi, Intel NEC, or Linux) , which we offer to maintain remotely; however the customer must provide and maintain their own hardware.

Consulting

The company will also offer the expertise of both the founders and our developers to help customers design their applications, understand how best to use Concordant unique features, such as support for offline operation, CRDTs, transactions, or application-adapted consistency, and even implement their solutions. This will be charged on a man-day basis.